Frequently Asked Questions – Croydon Property Maintenance
At Croydon Property Maintenance, we know that chimney repairs, repointing, leadwork and roof maintenance can raise many questions. Whether you are concerned about damp patches, cracked mortar, or general roof damage, it’s important to understand what to look out for and how professional repairs can help.
To support our customers, we’ve compiled this dedicated FAQ page covering the most common enquiries about our services. If your question isn’t listed here, please don’t hesitate to call our friendly team on 0800 303 2745.
How do I know if my chimney needs repairing?
Signs include cracked or crumbling mortar, leaning stacks, missing bricks, water leaks near the chimney breast, or damp patches inside your home.
What causes chimneys to deteriorate?
Chimneys are constantly exposed to wind, rain, frost and temperature changes. Over time, this leads to weakened mortar, cracked bricks and damaged leadwork.
How long do chimney repairs usually take?
Minor repairs such as small repointing jobs can be completed in a day. Larger works, such as full chimney rebuilds, may take several days. We always provide a clear timescale before starting work.
What happens if I ignore chimney damage?
If left untreated, chimney problems can lead to water ingress, damp, mould and even chimney collapse. Prompt Croydon Chimney Repairs are always more cost-effective than leaving the problem to worsen.
Do you offer emergency chimney repairs?
Yes. We understand how urgent chimney leaks can be and aim to attend same-day call-outs whenever possible.
What is repointing and why is it important?
Repointing involves removing old, deteriorated mortar between bricks and replacing it with fresh mortar. This strengthens the structure, prevents water ingress and improves the appearance of your property.
How often should chimneys or brickwork be repointed?
Most brickwork needs repointing every 25–30 years, but exposure to the weather can shorten this timeframe.
Can you match the mortar colour during repointing?
Yes. We carefully select a mortar colour and finish that blends seamlessly with your existing brickwork.
Do you provide free quotes for repointing in Croydon?
Absolutely. All our repointing services come with free, no-obligation quotations. Simply call 0800 303 2745 to arrange an inspection.
What are the benefits of repointing my property?
Repointing prevents damp, strengthens brickwork, restores structural stability, improves kerb appeal and extends the lifespan of your property.
Can you repair lead flashing at the same time as chimney repairs?
Yes, we often carry out leadwork repairs alongside chimney repointing or rebuilding to ensure your chimney is fully watertight.
What is lead flashing and why is it important?
Lead flashing is the protective sheet fitted around chimneys and roof joints. It prevents water from seeping into your property and causing leaks or damp patches.
Do you provide general roof repairs as well as chimney services?
Yes, we handle all aspects of roofing, including tile repairs, flat roofing, guttering, fascias and soffits, alongside our chimney services.
Do you only work on homes, or do you cover commercial buildings too?
We provide chimney, repointing, leadwork and roof services for both residential and commercial properties across Croydon and the surrounding areas.
Are your repairs guaranteed?
Yes. All our work is fully guaranteed, giving you peace of mind that your chimney, repointing or roof repairs will stand the test of time.
Get to Know Us
Get to Know Us
If you are experiencing chimney issues, need professional repointing, or require urgent roof repairs, Croydon Property Maintenance is here to help. Our team of skilled tradesmen provide expert Croydon Chimney Repairs and related services with honesty, reliability and care.
Call us today on 0800 303 2745 for free advice and a no-obligation quotation.
